TELEMEDICINE

Telemedicine and Telehealth medical services are covered under most health insurance plans. If your health plan covers these services, you may get medical care from our award-winning and expert spine doctors by computer, Smartphone, Tablet, or Lap Top.

Take the Scoliosis Quiz & talk with the Doctor via Telemedicine

“At Southwest Scoliosis Institute, we see adult patients who are in pain or are embarrassed by their curves. Consequently, we can use our expertise and experience with complex adult scoliosis to make a difference in improving these lives.”
Richard Hostin, MD

 

We’re here to help STOP THE PAIN
Call 214-556-0555 or Email Us to make an appointment with our expert scoliosis and spine doctors.

 

 

The Convenience of Telemedicine

Since the start of the COVID-19 pandemic, we have greatly expanded our telemedicine services so patients can get the primary and specialty care they need. A Southwest Scoliosis Institute telemedicine visit is a covered benefit for most insurance plans. All visits are safe, private and secure. Interpreter services are available if needed.

For the Southwest Scoliosis Institute, telemedicine is usually in the form of a video call using your computer. Telemedicine does not replace face-to-face meetings.  Instead, this tool provides a patient with the ability to see a doctor, explain their condition, and review other medical tests to achieve a diagnosis. After a diagnosis is determined, the team will formulate a treatment plan designed for each patient.  Then the doctor will discuss the plan with the patient and any further testing will take place. It’s the first step in getting treated by one of our spine and scoliosis specialists when you live more than 2 hours from our office.

The real role of telemedicine lies in the convenience it offers to our doctors and patients who want medical advice or a treatment plan for a complex spine condition. Also, it is cost-effective in comparison to driving to our office or other healthcare providers. By having a telemedicine meeting. a patient can discuss his or her condition at hopefully an early stage and then if necessary visit our Expert Scoliosis and Spine Doctors in person.

Benefits of Talking With A Doctor who is Hundreds of Miles Away

Telemedicine services offer many benefits to spine patients and providers alike such as:

  • Meet directly with an expert: Your expert doctor can meet with you in real-time to provide an evaluation, diagnosis, and treatment plan for your unique condition. In addition, telemedicine gives patients living far away the ability to easily consult with our doctors.
  • Easy Access to Spine Care: Once your telemedicine appointment is over, you’ll have a clear plan to follow to get better soon. Also, your plan may include additional testing, prescriptions, follow-up appointment, and such.
  • Save Time & Travel Costs: Telemedicine allows spine patients to use video  on their computers and smartphones to connect with our board-certified spine surgeons without leaving home or taking time away from the office. In addition, this cuts unneeded travel time and expenses.
  • Health Insurance Coverage: Telemedicine is a regular healthcare service. Thus, it should be billable to your health insurance. Our office will help you ensure that your insurance covers telemedicine.
  • Receive Second Opinions: Our award-winning spine surgeons can provide a second opinion.
  • Save Unnecessary Medical Costs: A virtual doctor appointment is far less expensive than driving hundreds or thousands of miles to see a doctor. If an in-person visit becomes necessary, you and your doctor will discuss the reasons.
  • Patient Privacy: The Southwest Scoliosis Institute uses secure telemedicine systems that adhere to all HIPAA guidelines. We offer our telemedicine spine patients the same level of privacy as in-office appointments.

Does insurance reimburse telehealth sessions?

Acquiring telehealth insurance payments is easy; although, it is a very new method of getting health care.  The best method to ensure that your health insurance company will pay for some or all of the visits is to call them.  That way you will know if there is a co-pay or not.  

What can I expect in terms of the sound and video quality?

Connection problems can be caused by a variety of outside factors such as low quality, older equipment, or too many programs running. In general, poor video quality is usually because of a poor internet connection.

Here are some basic steps that can improve the overall quality:

  • Use wired Ethernet instead. Wifi will work, but you may experience a lag or some interference, which can make your video and audio choppy. A wired Ethernet internet will give you a smoother, more consistent experience.
  • Test your internet connection speed. Use our built-in Internet Quality Check before each session.
  • Close other programs. To minimize disruption, close out all other programs running in the background. Adjust your lighting. Small lighting tweaks can make a big impact. Avoid any backlight and make sure your camera is at eye level.

What equipment do I need?

To provide telehealth sessions, you will need the following:

  • A computer (laptop or desktop) or smartphone. Newer devices (purchased in the last two years) will be better equipped to provide telehealth sessions.
  • An integrated or external microphone.
  • An integrated or external web camera.
  • An internet connection that is at least 10 Mbps. For optimal results, a reliable, high-speed internet connection with a bandwidth of at least 10 Mbps will minimize connection issues and provide the best quality.

If you or your loved one suffers from back pain from a spinal condition, there is hope. We can help. Call Southwest Scoliosis Institute at 214-556-0555 to make an appointment today.